FAQ's
Q: What are the Office Hours?
Monday: 9am-7pm
Tuesday: 9am-7pm
Wednesday: 9:00am-12pm
Thursday: 9am-7pm
Friday: Closed
Saturday: 9am-12pm
Sunday: Closed
Q: Where are you located?
238 Rutledge Avenue, Folsom, PA 19033
We are on the corner of MacDade Blvd and Rutledge Ave.,
(across the street from Zac’s Hamburgers on MacDade)
Q: Is there parking?
Yes! Right beside our office.
Q: Do you take walk-ins?
No, patients are seen by appointment only
(Emergencies for our current patients are accommodated as they occur)
Q: What is the best way to contact you?
Sending a text is the most efficient way to reach us
Q: Do you make House Calls?
No, we do not provide this service.
Q: Can you see other animals?
We are feline ONLY, we do not treat dogs or any other animals.
Q: Do you offer Drop-Off appointments?
Yes, please contact us for more information.
Q: Does my cat need to be in a carrier?
Yes, ALL patients must come to their appointments in a secure carrier to ensure their safety, your safety, our staff's safety, and the safety of other patients.
(If you do not have a carrier, we sell cardboard ones here you can purchase BEFORE your appointment)
Q: What types of payment do you accept?
Cash, VISA, Mastercard, Discover, & American Express
(Yes, we take mobile pay)
Q: Do you offer payment plans?
No, unfortunately as a small business we cannot offer payment plans. Payment is due at the time of service.
Q: Do you accept Pet Insurance?
No, we do not accept direct payment from insurance. But we are able to provide the proper documents needed for you cat's insurance claim(s).