FAQ's

 
20190124_125147_edited.jpg

What are your office hours?

Monday and Tuesday: 9-7pm

Wednesday: 9-3pm

Thursday: 9-7pm

Friday and Saturday: 9-12pm

Sunday: Closed 

Where are you located?

238 Rutledge Avenue, Folsom, PA 19033

We are on the corner of MacDade Blvd and Rutledge Ave.,

(across the street from Zac’s Hamburgers on MacDade)

 

Is there parking at your office?

Yes, we have a parking lot next to our office for our clients.

 

Do I have to make an appointment?

Yes, patients are seen by appointment only. However, emergencies are accommodated as they occur.

Do you make house calls?

We do not provide this service. 

Are you a feline only hospital or can you see small dogs too?

We are feline only, we cannot see dogs.

Do you offer drop off appointments?

Yes, please call us for more information.

Does my cat need to be in a carrier to visit your office?

Yes, patients must come to their appointments in a secure carrier to ensure their safety, the safety of you, our staff and other patients. If you do not have carrier, we sell cardboard ones here you can purchase prior to your appointment. 

What type of payment do you accept?

Cash, Visa, Mastercard, Discover and American Express.

Do you offer payment plans?

Unfortunately as a small business we cannot offer payment plans. Payment is due at the time of services. 

 

Do you accept pet insurance?

We do not accept pet insurance directly. However, we do have information about different pet insurance programs you can consider and we are available to provide you with the proper documents needed for your cat's insurance claim(s).